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Please enter your user ID and password to gain access to Count - Xplan

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Current Known Issues

 

  • The Quick Search functionality (top right corner of your screen) has been restored. Please contact Advice Technology (details below) shall you still experiencing issues. Thank you for your collaboration

 

Advice Tech - Xplan Support

 

For all XPLAN-related inquiries, kindly consider the email support desk as your initial contact point.

  • For Datafeed-specific issues, please CLICK HERE and complete the form, which we will get to as soon as possible.
  • For Xplan Licence Changes, please CLICK HERE to request a new user, make licence amendments or terminate a current user, which we will get to as soon as possible.

 

Connect with our support team through one of the following methods:

  1. Email Support: Reach out to us at advicetechnology@count.au

  2. Telephone Support: Call us at 1300 650 432 and select option 1, available from 8:30 am to 5.00 pm (AEST). 

 

Xplan Training and Webinars


Count Training Videos

Count also offers a variety of training and informative video series. Please CLICK HERE for the myCount Portal to access further training guides and information.

 

Iress Xplan Training

The Iress Learning Centre offers a comprehensive suite of training options. We encourage you to explore and engage in the training modules relevant to your use of Xplan.

Note: Registration at the Iress Learning Centre is separate from your Xplan login.